Frequently Asked Questions

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helpMy Food Processor gives a burning smell when I use it for the first time. Is anything wrong?

Category: Food Processor
Product: PRO-10S PRO-11 (LX) PRO-L10 PRO-6SS PRO-12S PRO-9S PRO-M1 PHD-100 PRO-ZD801 PRO-11 (TM) PRO-15 PRO-16 PRO-V10 PRO-P10
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Importance: star_ratestar_ratestar_rate
Difficulty: star_ratestar_ratestar_rate
Answer:

The smell of the Food Processor comes from the brand new electric motor when it is used for the first time. It will fade over a few more runs.

If the smell sustains, please switch off immediately and bring the product to our Customer Service & Repairs Centre for inspection.

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