Frequently Asked Questions

help After using the Cold Press Juicer for a while, fine cracks or scratches start to develop on the auger. Does that mean the appliance is faulty?

Category: Food Processor
Product: JUS-102
General
Importance: star_ratestar_ratestar_rate
Difficulty: star_ratestar_rate
Answer:

The fine cracks and scratches are marks developed during the operation process. They are prone to developed especially when processing stiffer ingredients. It is a normal phenomenon and does not affect the usage.

If the cracks are unusually large, please contact the Repairs & Customer Service Centre.

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