Frequently Asked Questions

Category: Gas Cooking Range

Question	Common
General What is the distance between the glass panel and the wall? At least 5 cm. Know More
General What is the wheelbase of GP30-2? 450 mm. Know More
General Where is the serial number of the gas cooking range? Near the battery box, at the bottom left corner of the unit. Know More
Feature Why does flame distinguish while using? The Safety Device will shut the gas off when Flame Head is blocked. Regular cleaning for Burning Head is suggested. Know More
Technical There is a 'click' sound coming from the cooking range continuously. Why? There will be a 'click' sound when the spark electrode is wet. The solution is take out battery and put it back when the spark electrode dries out. Know More
Technical What is the difference between the new and old versions of gas cooking range in terms of output rate? The output rate of the old GP10/9 is 3.6 each side. New GP11 (town gas): 5.2 per side; (LPG): 4.5 per side New GP30 (town gas): 5.3 per side; (LPG): 5.0 per side Know More
Usage Why the cooking range can not be lighted? Flame heat is stuck by durt. Clean with a tooth brush. Know More
Usage There is sound coming from the Gas Cooking Range. Why? There is a deformation of Range head or Flame Head Blocked. Both block the flame and make sound. It is suggested to change Range Head or clean the Flame Head. Know More

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