Frequently Asked Questions

Category: Refrigerator

Question	Common
General Is built-in installation suitable for Single-Door Refrigerator (REF-195-S)? No, built-in installtion is not suitable. The fridge requires a minimum of 50 mm of clearance on all sides, above, and behind it to facilitate heat dissipation, which is why it cannot be installed with seamless door panel that fits flush with kitchen cabinetry. Know More
General The refrigerator is very noisy during operation. How should I fix it? Check if the refrigerator is in contact with other furniture or objects. Also, check whether the pipes at the back are in contact with other objects. Make sure the refrigerator is level. Know More
General Ｗhy is the temperature inside the refrigerator not low enough? Check if the doors are closed properly and whether the temperature settings are correct. Dust accumulated on the condenser may also affect its performance. Do not install the refrigerator near a heat source, or else the temperature inside may be affected. Know More
Feature How can I change the side on which my refrigerator door opens? At the time you place the order, you can request to change the side on which the refrigerator door opens upon purchase. Alteration requested upon delivery could incur additional charges. For details, please inquire your retailer. Know More
Technical How to clean the internal plastic parts and door gaskets of the refrigerator? Clean with a warm solution of bicarbonate of soda (two spoonfuls in two litres of water). Do not use abrasives or detergents of any kind. Know More
Usage How often shall I clean the condenser? The condenser should be cleaned at least once every two years to prevent dust from reducing its performance. Clean with a domestic vacuum cleaner or a brush. Know More
Usage Can I replace the light bulb inside the fridge by myself? Yes. Disconnect the appliance from the main electricity supply beforehand. Remove the light bulb cover and replace with a light bulb of the same rating, then put back the cover. Know More

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