Frequently Asked Questions

Yes, you can sterilize wet dishes in the dish sterilizer. The sterilizer is equipped with heat-drying techonology to safely and efficiently dry tableware, preventing bacteria from growing.

UVC + Ozone Dish Sterilizer (DSR-310S) uses UVC and Ozone to sterilize dishes.

First, ozone generator releases approximately 40mg ozone per hour, completely destroying bacteria cell body by oxidization. Ozone also eliminates odors. 

Also, UVC of 253.7 nm wavelength breaks down the DNA structure of microorganisms on your tableware, effectively eliminating 99.99% common bacteria.

Do not open the door during the process of ozone disinfection in order to avoid excessive leakage of ozone. The appliance comes with a safety lock that prevents the door from opening accidentally during the sterilization process.

Do not open the door of dish sterilizer immediately after sterilization. Wait for 20 minutes before opening the door to optimize the disinfection and let the ozone restore.

It is a normal phenomenon for the appliance to release a mild odour during operation. It is not harmful to the human body.