Frequently Asked Questions

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Shall I go for top flue or back flue type gas water heaters?

If your bathroom comes with a purposely created hole on the wall for water heater installation, go for the back flue type. If not, go for the top flue type.
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How wide is the pipe of flue duct?

4 inch.
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Why is the water heater displaying the error code E1?

Filthy inside/ pin igniter is filthy/ flue duct is clogged.
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Category: Gas Water Heater

Question Common
General
What is the distance between the water inlet and exhaust outlet of GPS13?
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General
Shall I go for top flue or back flue type gas water heaters?
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General
How wide is the pipe of flue duct?
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General
How long is the cable of the corded remote control?
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General
What is the distance between the gas inlet and exhaust outlet of GPS13?
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Technical
What is the diameter of GP12 and GPS13's flue duct?
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Technical
Why is the water heater displaying the error code E1?
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