Frequently Asked Questions

Category:

Question	Common
Feature Why can’t I adjust the speed of my Portable Type Air Conditioner? Selection for fan speed is not available for Heating and Dehumidifying mode. For Heating mode, the default speed is high. For Dehumidifying mode, the default speed is low. Know More
Technical Why is there water dripping from my Portable Type Air Conditioner? The floating valve is possibly out of order, or there is a blockage caused by dirt. Bring the product to our Repairs Centre for inspection. Know More
Technical How to make my Portable Type Air Conditioner last longer? After each shut down, wait for at least 4 minutes before restarting. In order to protect the compressor, wait for at least 4 minutes between shutdown and re-start or between switching from cooling mode to heating mode (and vise versa). Know More

Can't Find the Answers you Need?

If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.

Top