Frequently Asked Questions

It is hard to remove the Paddle when the ice cream is done. How do I fix it?

After the Timer has finished (Timer turns to OFF), remove the Paddle in order to prevent it from freezing in the ice cream if you want to leave the ice cream in the Chilling Chamber.

The Detachable Bucket is hard to remove when the ice cream is ready. Why?

The condensed water between the Detachable Bucket and Chilling Chamber may freeze and make the Detachable Bucket hard to remove. Ensure the Detachable Bucket is dry before put it into the Chilling Chamber.

When should I add condiments like chocolate chips and chopped fruits when making ice cream?

Put milk, cream, sugar and condensed milk into the ice cream maker, then set the timer to 40 minutes. When the timer reaches the 5-minute mark, open the cover and toss in the condiments while the ice cream is churning.

Category: Ice Cream Maker

Question Common
General
It is hard to remove the Paddle when the ice cream is done. How do I fix it?
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Usage
The Detachable Bucket is hard to remove when the ice cream is ready. Why?
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Usage
How do I clean the Ice Cream Maker after use?
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Recipe
When should I add condiments like chocolate chips and chopped fruits when making ice cream?
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