Frequently Asked Questions

Search: SCB-103

Category: Slow Cooker

Question	Common
Usage Can I fill the glass container directly with hot water? Please warm up the container first by adding 1 inch of warm water before hot water. Otherwise, the glass may crack due to sudden change in temperature. Know More
Usage Can I use the Healthy Slow Cooker to boil water? Boiling water with the Healthy Slow Cooker is not recommended. Please use one of our Water Kettles instead. Know More

For: Deluxe Delicacy Cooker

Question	Common
General Is Delicacy Cooker only designed for cooking delicacies like ginseng, cordyceps, and bird’s nest? Other than ginseng, cordyceps, and bird’s nest, the Cooker can be used to make double-boil soup, slow stew, congee, herbal medicine, peach gum, and yogurt. Know More
Usage How much water can I pour into the glass container? Please keep water level at least 2 cm below the top of the glass container. Otherwise, boiling water may overflow. Know More
Recipe How much ingredients can I put into the porcelain pot inside the Delicacy Cooker? Place solid ingredients inside the porcelain pot. Add water to just cover the ingredients. To avoid spillage, water should not exceed 80% of the pot capacity. Know More

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