FAQ
Why is the display monitor of Induction Cooker showing the error code?
Click "Know More" to know more about error codes.
Click "Know More" to know more about error codes.
During installation of the Built-in Induction Cooker, how much space should I reserve for ventilation?
Reserve vertical space of at least 250 mm underneath the unit.
Reserve vertical space of at least 250 mm underneath the unit.
Why can't both hobs of the Induction Cooker be set at high heat at the same time?
Power is automatically distributed between the 2 hobs.
Power is automatically distributed between the 2 hobs.
Why does the Induction Cooker show code “HH”?
It means the power is adjusted to the highest.
It means the power is adjusted to the highest.
Why does Induction Cooker keep beeping?
Check whether the pan is suitable for induction cooking and positioned properly.
Check whether the pan is suitable for induction cooking and positioned properly.
Is there any particular cookware recommended for Induction cooker?
Metal, ferromagnetic stainless steel and cast iron cookware.
Metal, ferromagnetic stainless steel and cast iron cookware.
How to remove the grease and stain on my Induction/Infrared Electric Ceramic Cooker?
Remove stains by wiping the surface with polishing wax and a dry cloth.
Remove stains by wiping the surface with polishing wax and a dry cloth.
Induction Cooker stops heating during normal operation. Why?
The temperature of Induction Cooker is too high.
The temperature of Induction Cooker is too high.
Why does the cooker not work when using cookware indicated “induction cooking available”?
You may try other appropriate cookware.
You may try other appropriate cookware.
Can I place the induction cooker against the wall?
No. A certain space should be reserved around the hole in order to facilitate installation and use.
No. A certain space should be reserved around the hole in order to facilitate installation and use.
What should I do when the buttons of Induction/Ceramic Cooker don't respond to my push?
Please touch the buttons using the pulp of your finger instead of fingertip.
Please touch the buttons using the pulp of your finger instead of fingertip.
After one of the hob is turned on to high heat, the other one cannot be turned on. Why?
When one hob is operating to a certain power, the other hob will not have any power.
When one hob is operating to a certain power, the other hob will not have any power.
Does it take a long time for the induction cooker to heat up?
No. It only takes 15 minutes to heat oil up to 220°C.
No. It only takes 15 minutes to heat oil up to 220°C.