FAQ
What is the recommended height for Range Hood installation?
The recommended height for Range Hood positioning is 700±50mm from the furnace surface.
The recommended height for Range Hood positioning is 700±50mm from the furnace surface.
How to reduce oil leakage of my Range Hood?
Check if the oil collection cup is full. After cooking is finished, keep the range hood running for about 10 minutes in order to prevent oil from accumulating inside.
Check if the oil collection cup is full. After cooking is finished, keep the range hood running for about 10 minutes in order to prevent oil from accumulating inside.
The light is on but the fan/motor is not running. Why?
Remove any obstruction from the fan wheel may just solve the problem. Or if there is a burnt fuse, damaged motor or other broken part, contact a licensed technician for a repair or replacement.
Remove any obstruction from the fan wheel may just solve the problem. Or if there is a burnt fuse, damaged motor or other broken part, contact a licensed technician for a repair or replacement.
There is vibration in the Range Hood. What is going on?
Inproper installation of the hood body, or unstable fan wheel and motor position all may contribute to vibration. Re-install or adjust the position of fan wheel and motor may solve it. When fan wheel is damaged and become imbalanced, contact a licensed te
Inproper installation of the hood body, or unstable fan wheel and motor position all may contribute to vibration. Re-install or adjust the position of fan wheel and motor may solve it. When fan wheel is damaged and become imbalanced, contact a licensed te
Why do I find no oil in the oil collection cups but on the edges of the Range Hood panel?
The Range Hood might not be properly installed. The front of the unit must be slightly tilted up in order to let the oil flow down to the collection cups, which are located at the back of the unit. Please contact a licensed technician to re-install the ho
The Range Hood might not be properly installed. The front of the unit must be slightly tilted up in order to let the oil flow down to the collection cups, which are located at the back of the unit. Please contact a licensed technician to re-install the ho
There is air return of the range hood. Why?
Air blocked by air damper at exhaust outlet causes air return.
Air blocked by air damper at exhaust outlet causes air return.
The performance of my Range Hood does not seem to be very satisfactory. Why and how can I improve it
Your Range Hood may have been installed at a position that is too high or distant from the source of fumes. Contact a licensed technician to re-position it.
Your Range Hood may have been installed at a position that is too high or distant from the source of fumes. Contact a licensed technician to re-position it.
The Range Hood or its light does not turn on after I switch on the power, what should I do?
First, make sure whether the power is properly connected. If so, check and see if the light bulb needs a replacement. If the power cable is torn or not appropriately connected, contact a licensed technician to repair or replace it.
First, make sure whether the power is properly connected. If so, check and see if the light bulb needs a replacement. If the power cable is torn or not appropriately connected, contact a licensed technician to repair or replace it.
Why does my range hood operate at one speed and not at another?
Malfunction of the on/off switch or improper connection of the circuit can be the cause of this problem. Contact a licensed technician for a repair or replacement.
Malfunction of the on/off switch or improper connection of the circuit can be the cause of this problem. Contact a licensed technician for a repair or replacement.
How to remove tape stain on my Range Hood?
Wipe in one direction with alcohol or auto-polish cleans.
Wipe in one direction with alcohol or auto-polish cleans.
