Frequently Asked Questions

helpWhy do the plastic oil collection cups get softened so frequently?

Category: Range Hood
Importance: star_ratestar_ratestar_rate
Difficulty: star_rate

The Range Hood might have been installed at too low a position that heat source is too close to the cups. Long-hour cooking can be the cause of this problem as well.

Can't Find the Answers you Need?

If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.