Frequently Asked Questions

How to remove the grease and stain on my Induction/Infrared Electric Ceramic Cooker?

Remove stains by wiping the surface with polishing wax and a dry cloth. For stubborn stains, scrape lightly with a blade (Hold the blade horizontally when scarping to avoid scratches).

Induction Cooker stops heating during normal operation. Why?

The temperature of Induction Cooker is too high. Avoid operating the cooker with an empty pan. Let cooker cool down before switch it on again.

Category: Induction / Ceramic cooker

Question Common
General
How to remove the grease and stain on my Induction/Infrared Electric Ceramic Cooker?
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Feature
Why does Induction Cooker keep beeping?
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Feature
The cooker does not heat up when using cookware indicated "induction cooking available". Why?
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Feature
Why can't both hobs of the Induction Cooker be set at high heat at the same time?
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Feature
Does it take a long time for the induction cooker to heat up?
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Technical
Why is the display monitor of Induction Cooker showing the error code __?
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Technical
Why does the Induction Cooker show code “HH”?
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Technical
Why is the Induction Cooker displaying the error code
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Usage
Induction Cooker stops heating during normal operation. Why?
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Usage
It there any particular cookware recommended for Induction cooker?
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Usage
What should I do when the buttons of Induction/Ceramic Cooker don't respond to my push?
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