Frequently Asked Questions

Is there anything I have to pay extra attention to when cleaning the Portable Type Air Conditioner?

The 3 environmentally-friendly, easy-clean filters have to be cleaned regularly.

Is there anything I have to pay extra attention to while using the dehumidifying function of the Portable Type Air Conditioner?

Please remember to attach the drainage pipe while using the dehumidifying function so that the absorbed moisture can be released.

Do I have to drain water away from the Portable Type Air Conditioner under normal circumstances?

The Portable Type Air Conditioner comes with a self-evaporative system. Generally speaking, you do not have to drain water away by yourself. However, when the humidity is high, you may have to connect the drainage pipe in order to drain the water away.

My display monitor is showing temperature in Fahrenheit. How do I fix it?

Turn off the air conditioner. Long press the “MODE” button for 5 seconds, wait for a “beep” sound and it will be changed to Celsius.

The Portable Type Air Conditioner stops operating when it switches from one mode to another. Is it a product failure?

No. The Portable Type Air Conditioner automatically enters a 3-min buffer when switching from heating to cooling mode (vice versa), preventing the air conditioner from being damaged.

Category: Air Conditioner

Question Common
General
How to select a suitable air-conditioner for my room?
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General
Where is the serial number of the Window Type Air Conditioner labelled?
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General
Where can I purchase the drainage pipe of the Portable Type Air Conditioner?
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General
Is there anything I have to pay extra attention to when cleaning the Portable Type Air Conditioner?
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Feature
In what situations are the drain holes on the two sides of the Portable Type Air Conditioner supposed to be used?
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Feature
What is the decibel level of the PAC series?
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Technical
If I replace my split type air conditioner, can I use the R22 refrigerant pipe in the split type air conditioner using refrigerant R410A?
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Technical
Why is the display monitor of the Portable Air Conditioner showing the error code __?
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Technical
Will it be difficult to repair my air conditioner using R22 refrigerant in the future?
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Technical
How to choose the air conditioner? Does it mean the higher the HP number, the higher the cooling capacity?
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Usage
Is there anything I have to pay extra attention to while using the dehumidifying function of the Portable Type Air Conditioner?
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Usage
Do I have to drain water away from the Portable Type Air Conditioner under normal circumstances?
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Usage
Why is my Window Type Air Conditioner noisy?
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Usage
My display monitor is showing temperature in Fahrenheit. How do I fix it?
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Usage
Why does my Portable Air Conditioner turn on automatically at night?
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Usage
The Portable Type Air Conditioner stops operating when it switches from one mode to another. Is it a product failure?
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