Frequently Asked Questions

Can I dry my laundry with the dehumidifier?

Yes. Simply adjust the humidity level to 50%.

Why does the Dehumidifier go on and off?

The operation of Dehumidifier will stop automatically when the relative humidity in the room is too low or lower than the selected humidity. The machine is not designed to be used in an environment too cold or too hot. It may periodlcally stop operating o

The Dehumidifier does not start even though it is connected to the power outlet. Why?

The filter, air inlet or air outlet is blocked. Clean the filter as instructed in the user's manual or remove any obstruction away from the air inlet or air outlet.

The Dehumidifier suddenly stops running. What happened?

One of the causes is that the power cable is not connected properly. To solve this, adjust the plug and re-connect the power. Please also check whether the full tank indicator is lit up or not. The Dehumidifier stops when the tank is full or in displaced

Category: Dehumidifier

Question Common
General
Can I dry my laundry with the dehumidifier?
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Feature
Why does the Dehumidifier go on and off?
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Feature
How often should I empty the water tank of dehumidifier?
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Technical
Why is the Dehumidifier displaying the error codes "E1" and "E2"?
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Technical
The Dehumidifier does not start even though it is connected to the power outlet. Why?
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Usage
Can dehumidifier be used at outdoor?
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Usage
The Dehumidifier suddenly stops running. What happened?
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Usage
The Dehumidifier makes very loud noise. How do I fix it?
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