Frequently Asked Questions

What is the effective area of body sensor mode?

Within a distance of around 1.8 meters.

Why the Mini Ceramic Fan Heater automatically turn off under body sensor mode while I am away?

Upon switching to the body sensor mode, the PTC heating element keeps operating for the first 2 minutes and the system will continuously detect the presence of human body. If human body is not detected, the PTC heating element will stop working after 2 minutes.

Is there anything I have to pay attention to when installing the Portable Bathroom Heater on the wal

Drill two 6 mm-holes (29 mm in depth) on the wall. The distance between them should be 74 mm. Insert the screw plugs into the holes. Then, insert the screws through the wall hook and then the screw plugs. Tighten the screws. Finally, attach the appliance onto the hook. If you would like to have your bathroom heater be installed by a technician, please contact our customer service team. Attention: The power cord of the Portable Bathroom Heater cannot be extended.

What is the best way to install the Detachable Metal Rail of the Portable Bothroom Heater?

Insert the ends of the metal rail into the slots located on the two sides of the air vent, then pull gently while wriggling until it is securely fixed. Gently push while wriggling the metal rail to detach it.

Why does the heater go on and off?

The appliance is designed with an anti-tipover switch. When the appliance is tilted, the base deviates from ground or is placed on an uneven surface, the switch will pop out and cut off electricity connection for safety. To bring it back to operation, place the appliance on a flat surface and push the switch back to its original position

Category: Heater / Radiator

Question Common
General
Is there anything I have to pay attention to when storing the Portable Bathroom Heater?
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General
Can this heater be used in bathroom?
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General
What is the best way to clean the Mini Ceramic Fan Heater?
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General
Is there anything I have to pay attention to when storing the Mini Ceramic Fan Heater?
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Feature
Do I have to refill/add the oil in the Oil-filled Heater?
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Feature
If I suspect that there is an oil leakage, how do I remove the oil compartment for checking or repair?
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Feature
What is the effective area of body sensor mode?
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Feature
Why the Mini Ceramic Fan Heater automatically turn off under body sensor mode while I am away?
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Feature
What does the mode with a snowflake icon do?
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Feature
What does the mode with a 4-bladed fan icon do?
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Technical
Is there anything I have to pay attention to when installing the Portable Bathroom Heater on the wal
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Technical
How long is the cord of the Portable Bathroom Heater?
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Usage
What is the best way to install the Detachable Metal Rail of the Portable Bothroom Heater?
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Usage
Why does the heater go on and off?
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Usage
When the body sensor mode is activated, how long will the Mini Ceramic Fan Heater keep functioning after detecting the absence of human body?
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Safty
There is a clicking sound coming from the inside of the Tower Fan Heater when I move it. Why is that?
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