Why my newly bought air purifier cannot be functioned properly after plugging to the wall outlet?
Please check the power indicator light if it is on when the air purifier is connected with power. Unpack filters before use.
The Air Purifier (PUF-50W) smells during functioning. Should I change the filter or other components? Is the filter washable?
The Filter is washable; if the Air Purifier is in use every day, we suggest to change the Compound Filter in every 6-8 months. One set of Filters (4 pieces) costs $380.
If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.