Frequently Asked Questions

The operation of Sous Vide Circulator has started and water is beginning to heat up. Why does “Work Time” remain at “00:00” and isn’t counting?

It is normal that “Work Time” does not start counting until the water temperature reaches the set temperature.

How to vacuum seal when it comes to food with a lot of sauce?

When making sous vide curry or Korean spicy beef ribs, you can first freeze the sauce into ice, then place the frozen sauce with the ingredients into the vacuum zipper bag to prevent leaking.

Search: SVC-113

Category: Slow Cook Circulator

Question Common
General
How often and how shall I clean my Slow Cook Circulator?
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Usage
Why has the Slow Cook Circulator not started timing after the desired temperature is reached?
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Usage
I have already pressed the power button. Why is the screen not lighting up?
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Usage
The alarm goes off during operation. The error code "E05" is displayed on the screen and the appliance shuts down afterwards. Why?
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Usage
The operation of Sous Vide Circulator has started and water is beginning to heat up. Why does “Work Time” remain at “00:00” and isn’t counting?
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Technical
Why does the Slow Cook Circulator fail to operate, with the error code
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Usage
How much water shall I put into the container when using the Slow Cook Circulator?
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General
How shall I store my sous vide food?
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For: SOUS VIDE PRO Slow Cook Circulator Set

Question Common
Recipe
How to vacuum seal when it comes to food with a lot of sauce?
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