German Pool | Professional High-Speed Food Processor

FAQ

How to make your Professional High-Speed Food Processor more durable?

Make sure the blending jar is placed stably and horizontally on the main body of the food processor. This can prevent the moving parts from being worn out due to non-uniform load. The food processor works at super high speed. To prevent the revolving axis from being damaged, do not forcibly remove the blending jar before the motor comes to a complete halt. After cleaning the blending jar, let it air dry upside down or horizontally. Do not immerse the jar into any liquids. If the jar is being dried upside down, please wipe the jar free from residue water and place it away from the sink to prevent drips of liquid from rusting and damaging the revolving axis. The sealing ring on the lid can be separated from the lid for thorough rinsing and washing. After cleaning, reattach the seal ring carefully. For efficient removal of residue on the blending blade or inside the blending jar, as well as to help them last longer, fill the jar with lemon and water. Press“Pulse” twice or thrice. Discard the liquid and repeat until the jar is clean.

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There seems to be a leakage on Blender Jar during operation. Is there anything wrong with the qualit

When the unit base of food processor is placed on an uneven surface or in non-level position (e.g. power cable winds across the bottom of the base causing the base to be slightly tilted), the bearings of the motor and the blade cannot be lined up perfectl

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The processor does not operate smoothly after a short time of use, why?

Generally, it caused by the loss of lubricating oil in ball bearing of blade. If you often immerse Blender Jar in water or have not wipe and air dry (place Blender Jar horizontally) after cleaning, the lubricating oil will gradually lost as oil is lighter than water. The unsmooth operation will then damage the seal ring and lead to a leakage.

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My Food Processor gives a burning smell when I use it for the first time. Is anything wrong?

The smell of the Food Processor comes from the brand new electric motor when it is used for the first time. It will fade over a few more runs...

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What is the different of PRO Series and other blenders and juicers?

PRO Series is a professional high-speed food processor rather than a blender or juicer. With high speed motor, it thoroughly grinds the peels, roots, stems, pips and pulps of fruits and vegetables with juices, leaving no residue in the blender and no need for filters.

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When the processor starts the operation, the Blender Jar is slightly turning. Is it normal?

Don't worry, a small turning movement at start up is normal.

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My food processor has been used for a period of time, but recently it seems a bit abnormal during operation. Should I bring it in for an inspection?

It depends: (i) [Condition] There are rust-like spots on Blade → [Solution] Wipe it with a sponge and mild detergent. (ii) [Condition] The motor sounds unsmooth/abnormal → [Solution] Bring to us for inspection. (iii) [Condition] An unusual smell is detected → [Solution] Bring to us for checking. (iv) [Condition] Blade Shaft does not turn smoothly → [Solution] Bring to us for inspection. (v) [Condition] There is a leakage at the bottom of Blender Jar → [Solution] Bring to us for inspection.

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Can I make soup with the Food Processor?

Yes. Saute all the ingredients, then put them into the Food Processor and blend into smooth, silky soup. All the nutrients are retained.

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How to make sweet sesame soup with the Food Processor?

Roast the black sesame and rice until golden brown. Put them into the Food Processor and add water. Select "Bisque" to blend. Add sugar after the programme finishes, then select "Nuts" to blend until silky smooth.

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How should I prepare the ingredients before making cashew sweet soup with the Food Processor? Which modes should I select?

Rinse the cashews and roast in the oven at 180℃ for 10 minutes. Put the cashews into the Food Processor, pour in water, then select the "Bisque" programme. Add sugar through the small opening on the lid when the programme finishes. After that, select the "Nuts" programme to blend thoroughly. Serve.

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