FAQ
How to clean/maintain the crystals photo-frame?
Simply clean the photo-frame with dry cotton towel or glasses cloth. Avoid the contact with cleansing detergents or chemicals.
Please keep the photo-frame from high temperature and chemicals.
Simply clean the photo-frame with dry cotton towel or glasses cloth. Avoid the contact with cleansing detergents or chemicals.
Please keep the photo-frame from high temperature and chemicals.
Why Cashmere scarves are always higher than wool scarves on the market?
Cashmere is a luxury fibre comes from highland cashmere goats only. The scarcity of cashmere goats results in 0.2% of global animal fabric production, thus, Cashmere is as known as "soft gold" in the industry. Therefore, Cashmere costs much more expensive than another fabric materials including wool.
THE SPARKLE COLLECTION uses only 100% pure cashmere, which means our cashmere material is not mixing with other substance like wool or silk, and this makes every piece of the Black Starry Sky Crystal 100% Cashmere Scarf even more valuable.
Cashmere is a luxury fibre comes from highland cashmere goats only. The scarcity of cashmere goats results in 0.2% of global animal fabric production, thus, Cashmere is as known as "soft gold" in the industry. Therefore, Cashmere costs much more expensive than another fabric materials including wool.
THE SPARKLE COLLECTION uses only 100% pure cashmere, which means our cashmere material is not mixing with other substance like wool or silk, and this makes every piece of the Black Starry Sky Crystal 100% Cashmere Scarf even more valuable.
Where is the crystal from?
THE SPARKLE COLLECTION by German Pool uses only Swarovski® crystals - the world-known crystal branded-manufacturer in Austria, and every crystals we used are produced in Austria under strict quality check.
Also, THE SPARKLE COLLECTION by German Pool is the Swarovski® IB partner with certificated, all our products with Swarovski® crystals are recognized by Swarovski® official IB system.
THE SPARKLE COLLECTION by German Pool uses only Swarovski® crystals - the world-known crystal branded-manufacturer in Austria, and every crystals we used are produced in Austria under strict quality check.
Also, THE SPARKLE COLLECTION by German Pool is the Swarovski® IB partner with certificated, all our products with Swarovski® crystals are recognized by Swarovski® official IB system.
How to verify the Swarovski® certification?
As the Swarovski® IB partner, THE SPARKLE COLLECTION products are carrying a unique 16 digit certificate issued by Swarovski®. Customers could enter the product with the unique 16 digits by visting Swarovski® official link for verification.
https://www.crystals-from-swarovski.com/seal/swarovsk_seal.en.html.
As the Swarovski® IB partner, THE SPARKLE COLLECTION products are carrying a unique 16 digit certificate issued by Swarovski®. Customers could enter the product with the unique 16 digits by visting Swarovski® official link for verification.
https://www.crystals-from-swarovski.com/seal/swarovsk_seal.en.html.
What is the base material of the Peony champagne glasses and coasters?
THE SPARKLE COLLECTION - Peony Series Champagne glasses and coaster sets are made with high quality hybided metal substance. Applying the advanced coloring and drying procedures, paints of the peonies are long-lasting.
THE SPARKLE COLLECTION - Peony Series Champagne glasses and coaster sets are made with high quality hybided metal substance. Applying the advanced coloring and drying procedures, paints of the peonies are long-lasting.
How to clean the cashmere scarf /chiffon silk scarf ?
Only dry clean with low heat. And please strictly follow the instructions on care label to avoid any potential damage to the product.
Only dry clean with low heat. And please strictly follow the instructions on care label to avoid any potential damage to the product.
How is the crystals fixing on the photo-frame? Will it dropped down easily?
Invented and developed by the world-known Swarovski® R&D specialist, THE SPARKLE COLLECTION products' Swarovski® crystals are well embellished with Swarovski®'s professional adhesive technology and every piece of Swarovski® crystal is hand-crafted by experienced artisans with the Swarovski® technical tools to ensure the crystals are beautifully applied onto the product surface without coming off easily, and yet keeping its highest brilliance.
Invented and developed by the world-known Swarovski® R&D specialist, THE SPARKLE COLLECTION products' Swarovski® crystals are well embellished with Swarovski®'s professional adhesive technology and every piece of Swarovski® crystal is hand-crafted by experienced artisans with the Swarovski® technical tools to ensure the crystals are beautifully applied onto the product surface without coming off easily, and yet keeping its highest brilliance.
Will the crystal on the scarf dropped down? Why?
Invented and developed by the world-known Swarovski® R&D specialist, THE SPARKLE COLLECTION products' Swarovski® crystals are well embellished with Swarovski®'s professional adhesive technology and every piece of Swarovski® crystal is hand-crafted by experienced artisans with the Swarovski® technical tools to ensure the crystals are beautifully applied onto the fabric surface without coming off easily, and yet keeping its highest brilliance.
Invented and developed by the world-known Swarovski® R&D specialist, THE SPARKLE COLLECTION products' Swarovski® crystals are well embellished with Swarovski®'s professional adhesive technology and every piece of Swarovski® crystal is hand-crafted by experienced artisans with the Swarovski® technical tools to ensure the crystals are beautifully applied onto the fabric surface without coming off easily, and yet keeping its highest brilliance.
How to match the champagne glasses as a set?
To match the peonies base of THE SPARKLE COLLECTION - Peony Series Champagne glass set, simply put both crystals on glass stems facing to you in parallel direction, and they are interlaced.
Purplish-blue crystal should be on the left while the Pink crystal on the right sysbolized the Chinese cultrue "Men on left; Women on right"
To match the peonies base of THE SPARKLE COLLECTION - Peony Series Champagne glass set, simply put both crystals on glass stems facing to you in parallel direction, and they are interlaced.
Purplish-blue crystal should be on the left while the Pink crystal on the right sysbolized the Chinese cultrue "Men on left; Women on right"
How to match the coaster set as one?
Use of the colored crystals on THE SPARKLE COLLECTION - Peony Series coaster set as the matching tip, you can easily match them from left or from right side as long as the bottom left batch of leaves is placed next to the colored crystal.
Use of the colored crystals on THE SPARKLE COLLECTION - Peony Series coaster set as the matching tip, you can easily match them from left or from right side as long as the bottom left batch of leaves is placed next to the colored crystal.
