The product must be installed with the specific wall hook plate that comes with the product.
Leave at least 400mm space between the hook and the ceiling.
Leave at least 400mm space between the hook and the adjacent wall.
The wall on which the product is to be installed must be at least 10mm thick. If the wall is not sturdy enough, the product may fall off.
DO NOT install on plasterboard wall.
DO NOT let the power cord be pinched between the product base and the wall.
If the product is installed too close to the ceiling, floor or adjacent wall, it may not be able to function properly.
If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.