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Technical
There is leakage from my Storage Water Heater (Shower Unit). How to fix it?
Check the location of leaking. There is leaking at the bottom of heater:
- If water dripping from the inlet, outlet and the bottom edge, inspection should be arranged for repairs.
There is water dripping from the shower head:
- It's normal when water is being heat up.
- Inspection should be arrange when power is off.
There is water dripping from water tap:
- Inspection should be arranged for repairs.
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Technical
How to make my water heater last longer?
" - Avoid boiling water without interval.
- Adjust the Thermostat to 2 1/2.
- To stabilize water pressure, pressure regulator can be installed if the water pressure is higher than normal.
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Technical
There is no hot water supply from Storage Water Heater (Shower Unit) after water shortage. Why?
Water in tank will flow away along pipe during water shortage. When water supply resumes, turn on hot water tap and let waer flows through the shower head before switching on the power. The heating element would be damaged if it is not submerged under water.
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Technical
Why does hot water drip off from the showerhead after my Rapid Fast Flow Electric Water Heater-Shower Type (GPNB-6SSL) is turned off?
This is absolutely normal because this water heater is unvented-type. Due to thermal expansion, small amount of water may drip off from the showerhead when the inner tank temperature is very high.
After a bath, turn off tap. Release the aerator at the showerhead and set it aside until all the excess water was gone.(Please watch the video below for details)
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Technical
My water heater works perfectly during summer time. However, when winter comes or whenever the tempe
- We normally want our running water to be hotter during cold weather. Higher water temperature implies more electric power is needed by the water heater to heat up the water.
- Incoming water temperature in winter is 15°C lower than summer in average. Even when the desired water temperature remains the same as summer time, the water heater still requires a larger amount of power.
- When heater is in use, cold water continueously flows into the tank to refill it. Since that the incoming water in winter is considerably colder than summer, the water temperature inside the tank drops at a faster speed. Thus, hot water is used up quicker in winter than summer even if water consumption remains the same. In order to choose a suitable water heater, it is suggested that you take your winter usage into account when purchasing a water heater.
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Technical
There is no hot water supply. What should I do?
Check power supply:
Restart the power if there is a short circuit of electric box.
f the Power Switch (Cooker Switch) doesn't light, customer should contact a professional for an inspection and repairs.
If the Power Switch (Cooker Switch) lights but the indicator light doesn't, inspection should be arranged for repairs.
Under normal operation, hot water supply is only available after the indicator light goes out.
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Technical
When should I install the Pressure Reducing Valve?
The installation of Pressure Reducing Valve is suggested when water pressure is higher than 72.5 pounds.
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Technical
Why the water comes out cold and hot from my Storage Water Heater (Shower Unit)?
Abnormal pressure of incoming water.
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Technical
Why is there water dripping from the shower head?
GPN (Shower Unit Type) Water Heater releases its internal heat and pressure through its shower head. When steam passes through the shower head with cooler air, it will form water drops.
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Technical
Is it able to replace the inner core if there is leaking of Mixer? How much?
Whole set of Mixer should be replaced if your water heater is former model with Black Mixer and Single Level Mixer as well. It costs $60 for water heater with silver Knob Mixer.
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