FAQ
Do I have to pre-charge the Sterilizer Bag?
The Sterilizer Bag is not chargeable. Connect to power using USB cable (supplied).
The Sterilizer Bag is not chargeable. Connect to power using USB cable (supplied).
Is the Steriliser Bag waterproof?
The Steriliser Bag is not air-tight and contains electric circuits. Do not immerse in water.
The Steriliser Bag is not air-tight and contains electric circuits. Do not immerse in water.
What items can be sterilised by the UV+Ozone Steriliser Bag?
Most items should do. Electronics and light-sensitive items (e.g. films) may require specific modes. Click ‘Know More’ for details.
Most items should do. Electronics and light-sensitive items (e.g. films) may require specific modes. Click ‘Know More’ for details.
Can I unzip the Steriliser Bag and take things out when sterilising?
You can unzip the Steriliser Bag during operation, in which case sanitisation will stop immediately.
You can unzip the Steriliser Bag during operation, in which case sanitisation will stop immediately.
Can I sanitise my pet with the Steriliser Bag?
Do not put any organisms (such as pets or toddlers) inside the Steriliser Bag.
Do not put any organisms (such as pets or toddlers) inside the Steriliser Bag.
How should I clean the Steriliser Bag?
A wet wipe or towel is recommended for removing visible stains. The interior cavity can be sanitised by alcohol or the UV-C and ozone function of the Steriliser Bag.
A wet wipe or towel is recommended for removing visible stains. The interior cavity can be sanitised by alcohol or the UV-C and ozone function of the Steriliser Bag.
What is the metal rack that comes with the Steriliser Bag for? Can I remove it?
It is not recommended to remove the metal rack. It can elevate content so as to prevent blocking UV-C rays.
It is not recommended to remove the metal rack. It can elevate content so as to prevent blocking UV-C rays.